Piercing Policy and General Info

There is no federal legal age for piercing in Canada. Some areas have local by-laws. Vancouver does not. Our shop age is sixteen without a parent’s permission and with valid government issued photo ID. If you want a piercing and you’re under 16 you WILL need parental consent.

There are no refunds for piercing fees once you have gone into the piercing room.

We will only exchange jewellery purchased as a gift, if specified at time of purchase, within one week of purchase. Receipt is mandatory, no exceptions.

In all other instances we will refund jewellery only if it has not left the store. Receipt is mandatory, no exceptions.